Effective Date: 25-02-2024
Website: www.armz.lk

Welcome to Armz.lk. By accessing or using this website, you agree to be bound by the following Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

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1. General

Armz.lk is an e-commerce platform operating in Sri Lanka. By using this website, you confirm that you are at least 18 years old or using the site under the supervision of a parent or legal guardian.

We reserve the right to modify these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of any updates.

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2. Products & Pricing

• All prices listed are in Sri Lankan Rupees (LKR).

• Prices may change without prior notice.

• We aim to ensure that product descriptions, specifications, and images are accurate. However, minor variations may occur.

• In case of pricing or technical errors, we reserve the right to cancel or refuse any order.

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3. Orders & Payment

• Orders are confirmed only after payment confirmation or successful Cash on Delivery (COD) verification.

• We reserve the right to cancel any order due to stock unavailability, payment issues, or suspicious activity.

• Customers must provide accurate billing and delivery details.

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4. Shipping & Delivery

• Delivery timelines are estimates and may vary depending on location and courier service availability.

• Armz.lk is not responsible for delays caused by third-party courier providers.

• Customers must ensure availability to receive orders at the provided delivery address.

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5. Returns & Refund Policy

• Returns must be requested within 7 days of receiving the item.

• Products must be unused, in original packaging, and in resalable condition.

• Refunds will be processed after inspection and approval.

• Delivery charges are non-refundable unless the return is due to our error.

• Certain products (clearance items, hygiene-related items, or customized products) may not be eligible for returns.

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6. Warranty & Product Use

• Products are covered only under manufacturer warranty (if applicable).

• Armz.lk is not responsible for damages caused by misuse, improper handling, or unauthorized repairs.

• Customers must follow product usage instructions carefully.

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7. Intellectual Property

All content on Armz.lk including logos, designs, product images, graphics, and written content is the property of Armz.lk and protected under applicable intellectual property laws.

Unauthorized copying, reproduction, or distribution is strictly prohibited.

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8. User Conduct

Users agree not to:

• Use the website for illegal or unauthorized purposes.

• Attempt to hack, disrupt, or damage the website.

• Submit false or misleading information.

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9. Privacy

Customer information is collected for order processing, delivery, and customer support purposes. We do not sell or share personal information with third parties except as required for service fulfillment.

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10. Limitation of Liability

Armz.lk shall not be liable for:

• Website downtime or technical issues.

• Indirect or consequential damages.

• Delays caused by third-party courier services.

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11. Governing Law

These Terms & Conditions are governed by the laws of Sri Lanka. Any disputes shall be subject to the jurisdiction of Sri Lankan courts.

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12. Contact Information

For any inquiries regarding these Terms & Conditions, please contact:

📧 Email: info@armz.lk
📞 Phone: 0774 42 2777
📍 Address: 784 Aluthmawatha Rd, Colombo 15, Sri Lanka